Privacy Policy

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This Privacy Policy describes how AlignAudit, operated by Detoxtendon at detoxtendon.site, collects, uses, stores, and protects personal data when you purchase or enquire about our online workspace audit products, including Solo Desk Insight, Team Zone Review, and Enterprise Workspace Programme.

1. Data Controller

The data controller responsible for your personal data is AlignAudit, with a registered studio at 167, 169 Great Portland St, London W1W 5PF, United Kingdom. For privacy-related requests, contact us using the details on the contact page. Our primary correspondence channel is help@detoxtendon.site.

2. Scope of This Policy

This policy applies to visitors of detoxtendon.site, clients who book workspace audits, recipients of reports, and individuals whose data appears incidentally in workspace imagery shared for assessment purposes. It does not apply to third-party websites linked from our pages.

3. Categories of Personal Data We Collect

Depending on how you interact with our audit products, we may process the following categories of data:

• Identity and contact data such as your name, email address, telephone number, job title, and organisation name.
• Workspace-related data including photographs, video walkthroughs, floor dimensions, equipment lists, and notes you provide about comfort, noise, lighting, and workflow.
• Transaction and booking data including selected audit package, payment references, invoices, and scheduling preferences.
• Technical data such as IP address, browser type, device identifiers, cookie identifiers, and analytics events when you use our website.
• Communications you send through contact forms, email, or call recordings where you have been informed and consented where required.

4. Purposes and Legal Bases for Processing

We process personal data only where a lawful basis under UK GDPR applies:

• To perform a contract or take steps at your request before entering a contract, including delivering audits, reports, and follow-up sessions you purchased.
• For legitimate interests such as improving audit methodologies, securing our platform, preventing fraud, and understanding aggregate usage patterns, balanced against your rights.
• Based on consent where you opt in to non-essential cookies, marketing updates about workspace products, or inclusion of identifiable imagery in anonymised case studies.
• To comply with legal obligations including tax, accounting, and responses to lawful requests from authorities.

5. Workspace Imagery and Confidentiality

Workspace audits require visual context. Images and videos you submit are accessed only by assigned consultants and quality reviewers under confidentiality obligations. We do not sell workspace imagery. Unless you provide separate written permission, we will not use your identifiable workspace in public marketing. We may retain redacted excerpts internally for training auditors on ergonomic and layout standards relevant to UK workplaces.

6. Sharing and Processors

We may share data with trusted processors who support hosting, video conferencing, payment collection, email delivery, and document storage. Each processor is bound by contractual terms requiring appropriate security and processing only on our instructions. We may disclose data where required by law or to protect the rights, safety, and property of AlignAudit, our clients, or others.

7. International Transfers

Our services are UK-focused. If any processor stores data outside the United Kingdom, we implement appropriate safeguards such as UK International Data Transfer Agreements or equivalent mechanisms recognised at the time of transfer.

8. Data Retention

We retain contact and contract records for the duration of our relationship and thereafter for periods required by UK law, typically up to six years for accounting records. Workspace media is retained for twelve months after report delivery unless you request earlier deletion and no dispute is ongoing. Analytics data is retained in aggregated or pseudonymised form according to our cookie policy.

9. Security Measures

We apply administrative, technical, and organisational measures including access controls, encrypted connections for data in transit, secure authentication for internal tools, and staff training on data minimisation. No method of transmission over the internet is completely secure; we encourage you to use strong passwords on any portals we provide.

10. Your Rights

Under UK data protection law you may have the right to:

• Request access to personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure in certain circumstances.
• Request restriction of processing in certain circumstances.
• Request data portability for information you provided where processing is automated and based on contract or consent.
• Object to processing based on legitimate interests or for direct marketing.
• Withdraw consent at any time where processing relies on consent, without affecting prior lawful processing.

To exercise these rights, contact us via the details on studio-connect.html. You may lodge a complaint with the Information Commissioner's Office if you believe processing violates applicable law.

11. Children

Our workspace audit products are designed for adults in professional contexts. We do not knowingly collect data from individuals under sixteen. If you believe a child has provided data, contact us so we can delete it promptly.

12. Automated Decision-Making

Audit scoring may use structured checklists and weighted criteria applied by consultants. We do not make solely automated decisions producing legal or similarly significant effects without human review.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our audit products, technology, or legal requirements. Material changes will be indicated by updating the date above. Continued use of our services after changes constitutes acknowledgment where permitted by law.

14. Contact

AlignAudit, Detoxtendon, 167, 169 Great Portland St, London W1W 5PF, United Kingdom. Phone: +441614082874. Email: help@detoxtendon.site.